Forward Management Pittsburgh Will Not Schedule Exterminator Or Return Calls

I called the Forward Management,LLC Pittsburgh [again] today at around 4pm, but no one answered the phone. I left a message requesting that an exterminator be scheduled to treat our apartment. Also, no one has called me, as I was told I would be when I called on Monday.

This Forward Management apartment has a flea bug infestation, and no one will schedule an exterminator, much less return my calls.

[Edit 11/5/12: 1.5 weeks later, and still no one has returned my calls.]

Forward Management Is Nonresponsive About Bug Infestation

Review the Forward Management Pittsburgh 'bugs' label for the full story.

I called Forward Management, LLC Pittsburgh today about the flea infestation [again]. The woman who answered manages the Brentwood apartments, so she said she would get Tina (who is the leasing manager for the Pittsburgh apartments) to call me back.

[Edit 10/27/12: No one has returned my call about the bug infestation at this Forward Management apartment building yet. How long does it take to schedule an exterminator?!]

Here's some more new bug bites from yesterday in my Forward Management Pittsburgh apartment. It seems if you wear socks over your pants, then the fleas start biting your torso. I'm betting the bugs are coming from another apartment (I know the upstairs neighbor has several cats). I don't think the pet policy requires cats to be treated for fleas. So, this could end up being a repeat infestation.

I just don't know why Forward Management won't just schedule an exterminator.

[Edit 11/5/12: 2 weeks later, and still no one has returned my calls.]

This photo is of a newly acquired flea bite on the left side of my abdomen, from my bug infestation in a Forward Management Pittsburgh apartment.

This photo is of a new bug bite on the right side of my abdomen, from my flea infested Forward Management Pittsburgh apartment.

Flea Bites from Forward Management, LLC Pittsburgh Apartment

Flea bites from a Forward Management Pittsburgh Apartment (right ankle).

I thought that by wearing pants and socks around the apartment that I would avoid being bitten to pieces. I was wrong. These all appeared yesterday (although the photos are not all-inclusive).

Even as I sit here writing this post, I just caught another flea biting my arm. It's in the bag with its brother. The apartment has been treated with Diatomaceous earth on my own dime. 'Should hopefully destroy them in a week. I'll still have to call the landlord to get an exterminator in. This is awful.

I have never had fleas in an apartment before, so I do not know where these are coming from. We do not have pets, so the fleas must come from the building itself or possibly neighbors with untreated cats.

Bug bites from a Forward Management Pittsburgh Apartment (right hip).

Bug bites from a Forward Management, LLC Pittsburgh Apartment (left calf).

Flea bites from a Forward Management Pittsburgh Apartment (left ankle).

Flea bites from a Forward Management Pittsburgh, LLC Apartment (right thigh).

Flea bites from a Forward Management Pittsburgh, LLC Apartment (right calf).

Bug bites from a Forward Management Pittsburgh, LLC Apartment (left forearm).

Fleas Living in a Forward Management Pittsburgh Apartment (right forearm).

Fleas from a Forward Management Pittsburgh Apartment (right wrist).

Fleas in Forward Management, LLC Pittsburgh Apartment

Fleas in a Forward Management Pittsburgh Apartment.

After a couple of weeks of not seeing my bug biters, I finally caught one trying to get my right hand. It took about two days for it to die in this plastic bag.

I'm fairly certain it's a flea. It's sort of flat-ish, and the other three times I saw one biting me, they just disappeared (probably by jumping). It has some long back legs, and doesn't appear to have wings.

We do not have pets, so the fleas must come from the building itself or possibly neighbors with untreated cats.

Fleas in a Forward Management, LLC Pittsburgh Apartment.

Biting Bug Problem

Bug bites from Forward Management Pittsburgh apartment (right foot).

I haven't left the apartment in two days, but I somehow ended up with ~10 new bug bites all over my legs and feet. This has been happening off and on since I moved in this month, but these past two days have been terrible. All the photos show bites that have occurred in the apartment in the last two days (i.e., labeled "new"), and scars from older bites (labeled "old").

I've checked my mattress for bed bug evidence and haven't seen any fleas. However, the upstairs neighbor has multiple cats, so it's possible these are fleas, it's just an early infestation and we haven't caught any yet. I put out some DIY flea traps, but didn't catch anything.

'Called the Forward Management Pittsburgh today and they said the whole building was treated before we moved in and the exterminator wanted to do a follow-up. Apparently other units have been having similar complaints over the past few months. They'll put up fliers before doing their autumn extermination follow-up.

Bug bites from Forward Management Pittsburgh apartment (left hip).

Bug bites from Forward Management Pittsburgh apartment (right calf).

Called Forward Management w Maintenance Requests, Waiting

A quick review of how long it takes Forward Management Pittsburgh to respond to a fairly important maintenance call:

I called Forward Management Pittsburgh (412-885-1094) at 10:47 am on October 1st to have the water damage above the shower painted and to have them change the locks on the apartment.

[Edit 10/8/12: No one has called to schedule the lock change yet, and the bathroom wall is still water damaged. Called again at 1:45pm.]

[Edit 10/16/12: I called Forward Management Pittsburgh again at 1:20pm today to report that the lock change has still not happened.]

[Edit 10/17/12: A maintenance guy stopped by today and installed new locks and plastered/painted the water-damaged bathroom wall. It only took three weeks and three phone calls to Forward Management Pittsburgh. Three weeks!]