Monday, December 2, 2013
Thursday, November 21, 2013
No Hot Water from Forward Management
The above letter reads:
"Attention Residents of ALL Alderson St and Maeburn Rd apartments.
We have received numerous complaints that there is no hot water t the Alderson St and Maeburn Rd apartments.
We want to take this time to apologize for the inconvenience and we want you to know we are working on resolving this issue for you as soon as possible.
Our maintenance staff has been on-site working on this issue since 9am today and we are, at this time, reaching out to area plumbers to get assistance on completing the repairs to the hot water tanks for these buildings.
We were hoping to have this issue resolved for you today, but we regret to inform you that the plumber has just notified us of an additional issue. The part needed to be ordered and will be picked up and installed tomorrow morning.
The plumber and our guys will continue working on this issue until fully resolved.
If you have any additional questions or concerns, please constact our Management Office at: (412) 254-2424.
You can also contact the emergency number (after 5:30pm) at (412) 571-2733.
Thank you for your patience during this time.
Forward Management."
[Edit 11/25/13: This issue was resolved ~5 days later.]
Monday, November 4, 2013
Slow to Turning the Heat on
It got down to 33 degrees last night, and Forward Management did not have the heating on all weekend.
Friday, October 18, 2013
Bikes Stolen from Forward Management Building Basements
It turns out that bicycles get stolen from right off of Forward Management's property. Or rather, right inside Forward Management Pittsburgh's buildings.
The letter posted to the door reads:
"Dear Residents of [xxxx]
This evening, while doing my laundry, I noticed that my bike that I had locked up to one of the pillars in the basement had been stolen. Someone had cut through the cable lock that I had secured my bike to. While down there, I noticed another bike lock cable that was cut and lying on the floor. I can only assume that someone else's property was stolen as well. I urge all of you to make sure your property is still there, if you do keep a bike downstairs. I have filed a police report. If your property was stolen, you can reference 13209989 when you call 911. The police will take a report for your stolen property. Hopefully this has not happened to anyone else. Signed, Your Neighbor."
Saturday, September 28, 2013
Aftermath of Forward Management Fixing the Bathroom Shower Pipes
After the bathroom pipes were fixed 9/28/13 (Saturday) we realized that our cold water was scalding hot, so I left a voice message on Forward Management's answering machine.
The next day (Sunday), the cold water is now cold, but when you try to take a shower, every 2.5 to 3 minutes there's a 5 second burst of scalding hot water. It makes it rather uncomfortable to shower.
[Edit 10/1/13: A maintenance guy came today and I explained that it wasn't a cold water problem anymore, but a sporadic burst of scalding hot water. He said he might come back tomorrow if the problem persists. It does.]
The next day (Sunday), the cold water is now cold, but when you try to take a shower, every 2.5 to 3 minutes there's a 5 second burst of scalding hot water. It makes it rather uncomfortable to shower.
[Edit 10/1/13: A maintenance guy came today and I explained that it wasn't a cold water problem anymore, but a sporadic burst of scalding hot water. He said he might come back tomorrow if the problem persists. It does.]
Wednesday, September 25, 2013
Forward Management Fumbles Overdue Balances, A Review
We received this "Past Due Balance" notice from Forward Management Pittsburgh. Note that the bill is for $86.90, subtract the $50 late fee and the amount that was owed [late] is $36.90. This is an electric bill from the landlord, which is proven when you look at the attached statement. An electric bill from December 12 2012, to be exact:
When I called Forward Management Pittsburgh at around 11:30am today, they agreed to remove the $50 late fee since it does not apply to electric bills. However I pointed out that when I go 10 months back in my online banking statement records, someone deposited a check for exactly $36.90 on December 20, 2012. However, as the statement is almost 10 months old, my bank does not allow me to access that check or see who it was written to without paying "applicable fees" (shown below). Of course, there is likely only one reason that I would write a check for exactly $36.90 a few days after I receive an electric bill for $36.90.
So now, in order to prove to Forward Management Pittsburgh that I did indeed pay my bill, I am going to have to (1) send them this lame online statement and if they don't accept that, (2) negotiate with them to pay the fees to get the deposited check information. All this, because Forward Management Pittsburgh cannot keep their records straight.
[Edit 10/9/13: Forward Management accepted this evidence as proof of the bill being paid. I received a phone call today.]
Monday, September 9, 2013
Forward Management and Old, Loud, Shaky Pipes
The above "video" (just sound) tells a short story about the noises are water pipes make in the walls on a semi-regular basis. The first 10 seconds exemplifies what the awful racket sounds like, followed by 10 seconds of me turning the shower on, followed by 10 seconds of what it should sound like (i.e., silence). This has happened intermittently but I just grabbed the audio today.
We called the landlord today, too, about this very noisy issue.
[Edit 9/25/13: It happened again today, and several other times since this post originally went up. Still no response from Forward Management Pittsburgh.]
[Edit 9/26/13: Sometime around 2pm it seems there were some maintenance guys checking out the problem in our bathroom and the upstairs apartment's bathroom as well.]
Thursday, July 25, 2013
Forward Management Pittsburgh Delinquent on Duquesne Light Bill
Another month, another notice from Duquesne Light telling Forward Management Pittsburgh that it is delinquent on its electric bill for over $1,000.
Thursday, June 27, 2013
Forward Management Pittsburgh Delinquent on Electric Bill
'Nothing quite like having a landlord, Forward Management Pittsburgh, that is delinquent on its electric bill for $1,024.00 to the point that the residents get shut-off warnings taped to the wall.
Friday, June 14, 2013
Forward Management Pittsburgh Late on Paying Water Bill, Again
If you'd like to review all the times Forward Management fails to pay their utilities bills (or, at least, every time I've caught the letter), check out the 'utilities' label.
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