Saturday, September 28, 2013

Aftermath of Forward Management Fixing the Bathroom Shower Pipes

After the bathroom pipes were fixed 9/28/13 (Saturday) we realized that our cold water was scalding hot, so I left a voice message on Forward Management's answering machine.

The next day (Sunday), the cold water is now cold, but when you try to take a shower, every 2.5 to 3 minutes there's a 5 second burst of scalding hot water. It makes it rather uncomfortable to shower.

[Edit 10/1/13: A maintenance guy came today and I explained that it wasn't a cold water problem anymore, but a sporadic burst of scalding hot water. He said he might come back tomorrow if the problem persists. It does.]

Wednesday, September 25, 2013

Forward Management Fumbles Overdue Balances, A Review


We received this "Past Due Balance" notice from Forward Management Pittsburgh. Note that the bill is for $86.90, subtract the $50 late fee and the amount that was owed [late] is $36.90. This is an electric bill from the landlord, which is proven when you look at the attached statement. An electric bill from December 12 2012, to be exact:


When I called Forward Management Pittsburgh at around 11:30am today, they agreed to remove the $50 late fee since it does not apply to electric bills. However I pointed out that when I go 10 months back in my online banking statement records, someone deposited a check for exactly $36.90 on December 20, 2012. However, as the statement is almost 10 months old, my bank does not allow me to access that check or see who it was written to without paying "applicable fees" (shown below). Of course, there is likely only one reason that I would write a check for exactly $36.90 a few days after I receive an electric bill for $36.90.

So now, in order to prove to Forward Management Pittsburgh that I did indeed pay my bill, I am going to have to (1) send them this lame online statement and if they don't accept that, (2) negotiate with them to pay the fees to get the deposited check information. All this, because Forward Management Pittsburgh cannot keep their records straight.


[Edit 10/9/13: Forward Management accepted this evidence as proof of the bill being paid. I received a phone call today.]

Monday, September 9, 2013

Forward Management and Old, Loud, Shaky Pipes




The above "video" (just sound) tells a short story about the noises are water pipes make in the walls on a semi-regular basis. The first 10 seconds exemplifies what the awful racket sounds like, followed by 10 seconds of me turning the shower on, followed by 10 seconds of what it should sound like (i.e., silence). This has happened intermittently but I just grabbed the audio today.

We called the landlord today, too, about this very noisy issue.

[Edit 9/25/13: It happened again today, and several other times since this post originally went up. Still no response from Forward Management Pittsburgh.]

[Edit 9/26/13: Sometime around 2pm it seems there were some maintenance guys checking out the problem in our bathroom and the upstairs apartment's bathroom as well.]