Forward Management Review: STILL Wrong Over Late Rent

Well, I thought we'd resolved this issue last month, but it turns out I was mistaken. This time around, Forward Management sent along a statement, so I could see exactly what payments they'd recorded and compare to my bank statements. It turns out that a $30 credit in late October (because they couldn't charge us for heat we didn't get) is causing the weird '$20 past due' number. Combine that with the fact that they lost our December rent payment (despite my bank showing that the check was cut 11/14/14 and deposited 11/18/14).

So, after an email conversation with our account handler, I forwarded a screenshot of the deposited check and hopefully this erroneous late payment is finally resolved. Maybe. If we're lucky.