TL;DR (too long; didn't read): Is Forward Management a bad landlord? Yes, probably. But not so bad that it kept me from choosing to move into a second property with them. It's really a lot based on luck: how many disastrous maintenance requests do you think this unit will launch at you, and can you handle a non-responsive maintenance service? For me, the excellent price, location, square footage, hardwood floors, and windows were worth it. You need to make that decision for yourself.
Otherwise, if you want a good landlord in Pittsburgh, live in a smaller place or pay an extra $200/month. If you're stuck with a Forward (or Lobos) Management price range, then find an independent landlord instead of a management company. No other options? Then you're just going to have to suck it up. Sacrifices must be made, whether it's on price, location, or the stress of you calling Forward Management every month for three years to fix a bathroom ceiling leak.
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